If you have any other questions or your answer was not found please contact us via our contact us page or email us at contact@cyrusclothing.com.

Alternatively, you can message us on our social media, including Facebook and Instagram and we will aim to get back to you within 48 hours of receiving your message.

No, there are not. Anyone, anywhere in the world both male and female can join. We do ship worldwide and are happy to take anyone on.

However, if you are below the age of 18 you must get your parents/guardians consent.

The rewards are fully displayed on our collaborations page clearly. Click here to view them.

Summarised:

- You can get commission per referral (up to 40%)

- Discounted items (up to 65%!)

- You can earn free clothes

- Get featured on our main page

- Early access to our upcoming clothes

Terms and conditions apply.

You will get a unique discount code. This discount code can be shared to friends, family and your followers for them to use on our store.

There are numerous ways to tell people, upload your code to Instagram bio, post social media content and tag us or even the good old fashioned word of mouth!

- You can use your personal discount code to buy items from our store although we do not count this as a successful referral.

- If the item has been discounted on our store before purchase, we do not consider the original, full price of the item as the order value.

- We do not deem it a successful referral if your referees’ shipping address is the same as your own. This also includes if the item is billed and/or shipped under your name

- We do not include shipping costs in the referral order value

Rewards are paid at the end of every calendar month unless requested earlier.

You will get paid in the following methods:

- PayPal
- Bank Transfer (U.K. only)

- Cyrus Clothing coupons (at a 1.25x rate of your commission pay out. E.g., if you are on 20% commission, this will become 25)

You can specify your preferred method upon joining our program or when you get a referral.

If you do have another specific payment method you would like choose, please contact us.

As stated in how our referral program works, you will get your own unique discount on our store.

This is 20% off for your audience.

Through our website, we can monitor every sale (obviously) and upon reviewing the information provided by the customer we will determine who referred them by the discount code that they provided.

There is currently no way to directly check if someone has used your code - we will let you know.

If you would like to check up on our code at any point, just send us a message and we send you over the data for it!

Cyrus Clothing focuses on minimal and contemporary design. This can be seen through our website, social media and others.

There are two ways you can feature on our social media.

- On our main page itself.

Here you must have a background which follows our colour scheme (light colours)

- You can also be featured in our highlight and/or story on our Instagram.

Here you can have any background of your choosing. The colourful the better!

All photos must be of high quality.

We have the right to not post the photo to our social media

Cyrus Clothing ships all over!

Each zone within the world has their own pricings.

We are based within the United Kingdom and delivery is either:

- Standard 3-5 days

- Express 1-2 days

To Europe, delivery is:

- Standard 3-6 days

Delivery to the rest of the world:

- Standard 3-7 days.

All delivery is fully tracked and signed upon delivery.

We post every day of the week except bank holidays.

Once your order is shipped you will receive confirmation along with the tracking number and order. The link provided will help you track your parcel.

Alternatively, please click here to track your parcel

If the tracking information provided does not show any information, this usually means there is a delay by the carrier receiving the order. Please allow 24 hours before contacting us if there is no change to the delivery information.

Cyrus Clothing accepts most major payment types including Visa Debit, MasterCard, PayPal and many more. All payment types we accept is stated at checkout.

We now accept Klarna.

Upon checkout, you can now have the ability to purchase items from our store and pay at a later date. 

Cyrus Clothing does not currently accept student discount. We will be incorporating student discount from our Season II launch.

Stay up-to-date with products, promotions and new releases by signing up to our newsletter.

Gift Cards are available on our store!

Simply, view the Gift Card section in our navigation or search, 'Gift Card' via the search feature.

We do not ship physical Gift Cards, they are strictly virtual. We deliver Gift Cards via email - you will receive a code for you to redeem when you checkout on our store. To use them, please insert them into the 'discount code' section in the checkout.

- Gift Cards are valid for 12 months from the date of purchase.

- There is no delivery cost for Gift Cards - as no physical item is delivered.

- Gift Cards are not discounted when we have store-wide discounts.

- Products must be returned within 45 days of receipt of delivery. This has been extended from 30 day due to the COVID-19 pandemic. 

- No exchanges are given due to limited stock

- Refunds are either sent via the method they were paid or the use of gift cards

- Products must be unworn and unwashed with tags attached

- You are liable for the charge involved with delivery.

Please do get in touch with us when returning your item in order for us to fulfil your refund quicker.

Please deliver to:  Cyrus Clothing, PO Box 146, Cwmbran, NP44 9DP

It is advised that you use a tracking service as occasionally, postage can get lost in the post. If your item does get lost in the post and you do not have a tracking service, we will not compensate the loss.

You have 45 days to return your product from receipt of delivery.

Follow these simple steps to register your return

- Simply fill out the returns form situated in your delivery bag. If you do not have one you can click here to re-download your form.

- Post your item back to us from your local posting service.

You are liable for the charge involved with delivery.

Please do get in touch with us when returning your item in order for us to fulfil your refund quicker.

Please deliver to:  Cyrus Clothing, PO Box 146, Cwmbran, NP44 9DP

It is advised that you use a tracking service as occasionally, postage can get lost in the post. If your item does get lost in the post and you do not have a tracking service, we will not compensate the loss.

Your parcel will get to us within 3-5 business days and we will aim to refund you within 48 hours of receiving the parcel. Please keep in mind, the refund process can take up to 14 days.

For returns:

We aim to send the payments within 14 days of receiving the item(s) .  However, returning from abroad may extend the time.  If more than 14 days have elapsed with no refund received, please feel free to contact us.

For faulty items or anything else.

We aim to send the payment within 5 days of receiving your request. However, typically these payments are refunded instantly.